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AUTODESK TRUST CENTER

We are happy to assist you

We are dedicated to addressing all of your concerns involving Autodesk products and services through the Autodesk Knowledge Network.

VISIT KNOWLEDGE NETWORK

Get help now with your Autodesk product or service

Visit the Autodesk Knowledge Network to contact support, troubleshoot issues, and read community forums.

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Experiencing a product or service outage

Check the status of an Autodesk product or service, view upcoming maintenance schedule for Autodesk cloud services.

VISIT HEALTH DASHBOARD

Reporting a security incident or vulnerability

Share information about an ongoing information security incident, escalate a product vulnerability.

REPORT SECURITY INCIDENT

Reporting piracy or non-compliance

Report unlicensed use of software, pirate sellers, or distributers of unlicensed software anonymously.

CONTACT AUTODESK GENUINE

Request audit or compliance information

Request the full Autodesk SSAE16-SOC2 audit report, inquire about the compliance status of a product.

REQUEST AUDIT REPORT

Everything else

Account creation, signing in, managing your subscription, installing or uninstalling, product troubleshooting, network deployment and configuration, …and more.

CONTACT AUTODESK SUPPORT

Report a security incident

Autodesk is dedicated to addressing security issues involving Autodesk products and services. Please use this form to report information and product security incidents, vulnerability escalations, privacy or compliance concerns so we can continue to protect the interests of our users and the integrity of our services.

This form has been successfully submitted. Thank you for taking the time to contact Autodesk Security.

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Note: You will receive confirmation of your submission via email. You will not be subscribed to any mailing lists and your information will not be shared by Autodesk outside of this submission.

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Reporting suspected spam or phishing

Autodesk Security responds to any security incidents or vulnerabilities detected internally or reported through external parties. Please use this form to report suspected spam or phishing emails and help us protect the interests of our users.

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Request audit or compliance information

Autodesk regularly conducts internal and external audits, attestations, and third-party security assessments. Please use this form to request audit or compliance information pertaining to an Autodesk product or service.

This form has been successfully submitted. Thank you for taking the time to contact Autodesk Security.

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Note: You will receive confirmation of your submission via email. You will not be subscribed to any mailing lists and your information will not be shared by Autodesk outside of this submission.

Help us stay secure

REPORT A SECURITY INCIDENT

Help us protect our applications by reporting a security incident, bug, or vulnerability found within an Autodesk product or service.

CONTACT AUTODESK SECURITY

USE GENUINE AUTODESK LICENSES

Avoid software failure, increased exposure to malware, and associated risks by using genuine Autodesk software. Visit Autodesk Genuine to learn more.

VISIT AUTODESK GENUINE

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